We ask why customer experience is important, how it impacts consumer behaviour and churn, terminology and what the future trends in customer experience will be.
Each episode of season 1 of Navigating Digital Payments is based on a chapter from the 2021 report published by the Worldline Discovery Hub.
To send us feedback or let us know which topics you would like us to cover in future episodes, you can send an email to ndp-podcast@worldline.com
You might also be interested in
-
Maximize Profits Through Payments
Learn more -
Empowering Self-Service: LM Control and Worldline's Transformative Payment Solutions
-
Ethical AI: What do banks and merchants need to know | Podcast
-
Q1 2024 revenue
Learn more -
The impact of Gen AI on Financial Institutions: Creating business value from the start